SK ONE IN ACTION

What becomes possible when everything is connected.

Concrete journeys showing how one platform can coordinate people, documents, permissions, on-site activity, administration, and AI without losing context.

PROVIDERS

The entire provider lifecycle, connected end to end.

From documents and authorizations for those who enter to service delivery, operational control, and invoicing, SK ONE connects companies, employees, vehicles, insurance, location, and administration.

SELF-SERVICE

Manages its workforce without relying on Administration

Each provider manages its employee roster, vehicles, licenses, insurance, and required documents directly from the app.

BEFORE DEPARTURE

Knows whether entry will be possible before heading out

SK ONE evaluates documents, expiration dates, vehicles, and resident authorizations, warning about anything that could delay or prevent entry.

DOCUMENTS

An insurance policy can generate the required authorizations

AI analyzes the policy, identifies people, coverage, and validity periods, and automatically updates entry conditions while reserving human review for exceptions.

AT THE GATE

Enters without surprises or improvised checks

On arrival, the system checks identity, vehicle, documents, and the corresponding authorization against the community’s current rules in seconds.

DURING THE VISIT

Control continues beyond the gate

SK ONE compares location, authorized units, declared vehicle, schedules, and active permissions. When it detects a deviation, it alerts the corresponding teams in real time.

INVOICING

The invoice enters through WhatsApp, email, or the app

The provider can submit an invoice through WhatsApp, email, or the app, whether or not it physically entered the community. AI identifies the document and its data, links it to the provider, and places it into the review, approval, and payment workflow without manual entry.

ADMINISTRATION AND FINANCE

An operation that reaches the balance sheet without being entered again.

Purchasing, providers, invoices, payments, assessments, and events inside the community share people, units, documents, approvals, and accounts. Administration works with the same context that originated each movement.

THE NEED

Purchasing begins where the need arises

A team requests a product or service with its provider, cost center, budget, owners, and supporting documents.

APPROVAL

Each request follows the correct approval workflow

SK ONE determines who must approve according to purchase type, amount, team, and community rules while preserving complete traceability.

RECEIPT

Acceptance remains connected to what was actually received

Receipt of the product or service, its owners, observations, and evidence remain linked to the request and purchase order.

INVOICE

The invoice enters through WhatsApp, email, or the app without being entered again

Regardless of the channel, AI identifies the provider, extracts tax and financial data, and links the invoice to the purchase, acceptance, and corresponding account payable.

AUTOMATIC RECONCILIATION

Payments are reconciled without manual intervention

SK ONE reads transactions from integrated bank accounts, identifies transfers, and automatically credits each payment to the corresponding resident account, leaving only exceptions for review.

OPERATIONS AND ACCOUNTS

Operating events also have financial consequences

A speeding fine, a reservation, an event hall rental, or any charge originating in operations can reach the current account and accounting records while preserving its evidence and responsible party.

SECURITY PROVIDER

The security provider also operates with verifiable evidence.

SK ONE connects patrol planning, assigned guards, actual routes, detected incidents, hours effectively worked, and the invoice submitted by the security provider.

PLANNING

Each patrol begins with an expected route and duration

The community can define the route, responsible guard, schedule, and expected duration for each security patrol.

ACTUAL ROUTE

The actual route and elapsed time are checked automatically

SK ONE records the actual route and total elapsed time, comparing them with what had been planned.

DEVIATIONS

Unplanned patrol behavior is detected without manual review

Incomplete routes, skipped areas, delays, early finishes, or patrols performed outside the plan can trigger alerts for follow-up.

INCIDENTS

Each guard reports from the app what is found during the patrol

Incidents remain linked to the guard, patrol, time, and location where they were detected, together with photographic evidence recorded from the app.

HOURS WORKED

Each employee’s hours are consolidated automatically

SK ONE tracks the hours effectively worked by every security provider employee, period by period.

MONTHLY INVOICE

AI compares the received invoice with the service actually delivered

SK ONE analyzes the security provider’s monthly invoice, automatically compares billed hours with recorded hours, and presents discrepancies before approval without requiring manual checks by the community.

OPERATIONAL TEAM

Every request has an owner, a deadline, and a complete record.

The Requests module organizes the community’s daily work so service requests, complaints, and maintenance tasks can be assigned, executed, and measured without remaining scattered across messages, spreadsheets, and informal conversations.

INTAKE

Every need becomes a traceable request

A request or complaint initiated through the app, WhatsApp, or internal operations is recorded with its description, date, requester, and history.

CLASSIFICATION

Area, category, and priority organize work from the start

SK ONE classifies each request and applies assignment rules to route it to the appropriate team.

ASSIGNMENT

Each employee clearly sees the requests assigned to them

From My requests, every team member can focus on pending work, priorities, and upcoming deadlines.

ON SITE

The employee starts and finishes the task from the work location

From the app, the employee records when a maintenance task begins and ends. SK ONE preserves its actual duration and the locations associated with its execution.

RESPONSE TIMES AND FOLLOW-UP

Committed deadlines and actual times are controlled in the same workflow

The community defines response-time targets by area and priority. Statuses, reassignments, comments, and execution times remain linked to the same request.

METRICS

Operations can be evaluated with concrete on-site data

Pending requests, average times, compliance with response targets, actual duration, recorded locations, unassigned requests, and satisfaction make it possible to analyze performance by area.

RESIDENTS AND FAMILIES

Everyday community life, from a single app.

People, units, family relationships, vehicles, authorizations, reservations, accounts, and communications remain connected so each family can resolve frequent operations with greater autonomy.

FAMILY IDENTITY

The family is represented with all its relationships

Owners, tenants, relatives, minors, domestic employees, pets, and vehicles remain linked to the corresponding unit.

AUTHORIZATIONS

Visits are authorized in the app without sending WhatsApp links

Residents register guests, services, and providers directly in the app, defining dates, schedules, vehicles, and entry conditions without relying on external messages.

RESERVATIONS

A reservation connects the space, guests, and charge

Availability, event-hall rules, guests, rental, and the charge to the current account are all part of the same process.

ASSESSMENTS AND PAYMENTS

Assessments, charges, and payments retain their context

Residents can review debt, statements, and movements while understanding whether a charge came from a reservation, fine, or another operation.

PACKAGES

Deliveries are resolved with keywords from the app

Receipt, notification, pickup, and delivery remain recorded. Residents can share a keyword to validate pickup without contacting the gate.

24/7 ASSISTANCE

Assistance available 24 hours a day, by writing or using voice

Residents can write in natural language through WhatsApp or speak with the AI assistant in the app to consult information and resolve frequent operations 24 hours a day.

BOARD, STATUTORY AUDITORS, AND COMMITTEES

Govern the community with shared information, rules, and traceability.

The Board, statutory auditors, and the various committees no longer depend on manual lists, email chains, and person-by-person permissions. SK ONE models authorities, positions, terms, responsibilities, access, and decisions within the same operating ecosystem.

INSTITUTIONAL STRUCTURE

The institutional structure lives inside the system

The Board, statutory auditors, and each committee are modeled with their members, positions, primary or alternate status, and effective terms.

PERMISSIONS

Permissions follow the position, not only the person

Access can be granted to the entire Board, only its primary members, statutory auditors, or a specific committee, avoiding individually managed exceptions.

APPROVALS

Approvals reach the appropriate institutional body

A workflow can require the intervention of a particular authority or committee without depending on personal names or informal message chains.

ADMISSIONS

An admission retains its analysis, documents, and final decision

Background information, documents, observations, and the decision by Administration or the Board remain connected in a single traceable case file.

SHARED INFORMATION

Information reaches the correct institutional groups

A Neighborhood Pulse report, tracking map, or operating evidence can be shared with the Board, statutory auditors, or a committee without manually assembling recipient lists.

AI FOR DECISIONS

Community conversations become information for decision-making

AI summarizes complaints, sentiment, recurring topics, and suggestions so the Board and Administration can work with concrete signals instead of impressions alone.